What creative or innovative process have you, your organization or business done over the last 12 months that has improved outcomes that you may not have been doing prior to the GFC?

Resilient and savvy leaders have responded to the economic woes of late by seeing the GFC as an unprecedented opportunity for their organizations to innovate and grow. What have you done to lift the bar? Read more at http://www.rickynowak.com/ or http://www.rickyknowsleadership.blogspot.com%20and/ and happy to include responses in future leadership news.